Accessibility Statement
This website is owned and updated by the busines it represents. This statement’s aim is to allow for as many people as possible to be able to use this website. For example, that means you should be able to:
- navigate most of the website using speech recognition software (speech recognition software is already included)
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
- the website is available with an integrated screen reader plugin Browsealoud.
- the website is available with an integrated screen reader plugin.
- navigate using tab functionality, available in left bottom corner.
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- video streams do not have captions
- functionality inserted into the website via iframes
What to do if you cannot access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
Call us:
Tel: 0116 287 1230
We’ll consider your request and get back to you in 28 days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:
THE PARKS MEDICAL CENTRE
340 Aikman Avenue,
Leicester,
Leicestershire
LE3 9PW
Tel: 0116 287 1230
Report all accessibility issues via calling 0116 287 1230.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Northern Ireland
The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
Technical information about this website’s accessibility
We are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Disproportionate burden
Link Description
Not all external link descriptions specify the link destination. This fails WCAG 2.1 success criterion 2.4.4 (Link Purpose in Context).
We don’t control the content the owner of the website has added.
Inline Styling
Some content contains inline styling. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).
We don’t control the content the owner of the website has added.
Content that’s not within the scope of the accessibility regulations
Facebook iframe has inline styling and no description. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).
The information is from third-party software and added via an iframe on to our site.
Audio Captions
YouTube fails to show audio descriptions as default. This fails WCAG 2.1 success criterion 1.2.5 (Audio Description).
The information is from third-party software and added via an iframe on to our site. There is a setting option to turn on audio description via the video.
How we tested this website
This website was last tested on 28th August 2020. We tested the site using the Chrome extension application WAVE. The website also went under manual testing.
The WAVE extension highlights a lot of invalid errors, such as links without text. These links are icons/images and are a false positive.
We tested:
Our website:
- all templates
- all default colour combinations available via the platform
- all plugins and widgets
This statement was prepared on 14th September 2020. It was last updated on 14th September 2020.